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Security & Privacy


Your personal information including emails are yours and we take privacy very seriously. We treat it with utmost care and respect and would never sell personal information. 

We take security as a top priority. Our checkout uses externally hosted secure credit card fields. Each field is hosted and authenticated by Eway: Australia's largest and most secure card processor so when you enter your card details they never touch our site.

We do not store payment information and our team do not handle card details including phone orders for your security. 



About us

Natonic Australia Pty Ltd (trading as is a company registered in Sydney under ABN number  77 623 037 963 and our registered address is 21/54 Beach Street, Kogarah, Sydney, NSW, Australia, 2217

Information We Collect

We may collect and process the following data about you:

Details of transactions you carry out through our Website and of the fulfilment of your orders;

Information that you provide by filling in forms on our Website or information that you otherwise provide to us. This includes information provided at the time of registering to use our Website (including your email address, name, address and/or telephone number) or requesting further information. We may also ask you for information when you report a problem with our site;

If you contact us we may keep a record of that correspondence.

How We Use Your Information We use your information in the following ways:

to ensure that content from our site is presented in the most effective manner for you and your computer;

to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;

to carry out our obligations arising from any contracts entered into between you and us;

to notify you about changes to our service;

if you do not want us to use your data in this way please update your marketing preferences by contacting us at


We may collect information about your computer, including where available your IP address, operating system and browser type, for system information and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

Will We Share Your Information With Third Parties?

We may share your information to third parties:

if we sell or buy any business or assets, in which case we may disclose our personal data to the prospective buyer or seller of such business or assets;

to perform ad measurement services on your behalf

if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or to protect the rights, property, or safety of Bestwind Pty Limited, our customers or others. This includes exchanging information with other companies for the purposes of fraud protection and credit risk reduction.

Data Security

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. We use 256-bit SSL Software to encrypt your payment card information when you place an order on our secure server. For your added security all payment transactions are processed automatically by EWAY and PAYPAY, and we are not party to your personal credit card or bank details. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

The security of personal data is important to us. Unfortunately, the transmission of information via the internet is not completely secure. Although we will take all reasonable measures to ensure the security of your data we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Changes to this Privacy and Cookies Policy

We are constantly looking for new ways to improve this Website. We may amend this Privacy and Cookies Policy from time to time. All such changes will take effect once they have been posted on the site and you will be deemed to have accepted any such changes by your use of the site from time to time. This Privacy and Cookies Policy was last updated on 24/02/2015.

How to contact us

Please contact us if you have any questions regarding this Privacy and Cookies Policy or about any information we hold about you by emailing us at You can also send a letter by mail to: 21/54 Beach Street, Kogarah, Sydney, NSW, Australia, 2217

We want to make sure that Your Information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by contacting us

You have the right to ask us not to use Your Information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact us

We hope that you will be happy with the way we handle your information. You always have the right to complain to the Information Commissioner in relation to our activities

Privacy Policy Statement

This above document sets out the privacy and cookies policy of Natonic Australia Pty Ltd (trading as ("we"/"us" and "our") and explains how we use your personal information (meaning any information about you which is personally identifiable such as your name, address, telephone number or email address and is generally referred to throughout this policy as "Your Information") collected through (the "Website"). This Privacy Policy together with our termsof use sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

77 623 037 963